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Diving into Docker: Understanding the World of Containers

By Sewvandi Wickramasinghe The virtual machine has long been the standard for cloud infrastructure because of its many benefits. What if there was a more lightweight, cost-effective, and scalable option for a virtual machine? Docker 🐳 is just like that. What is a Virtual Machine? A virtual machine is a system…
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Unlocking the Power of AI: Transforming IT Service Management for the Future

By Gayashan Gamlath Artificial Intelligence (AI) has swiftly become a game-changer in many industries, and its influence on IT Service Management (ITSM) is groundbreaking. As companies aim to boost productivity, elevate service standards, and keep up with technological advancements, incorporating AI into ITSM is no longer just beneficial — it’s…
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Stepping into Design Thinking

By Sewvandi Wickramasinghe What is Design Thinking? Design Thinking is a continuous process in which we try to understand the user, keep an open mind, and reframe issues in order to come up with new methods and answers that may not be obvious at first. Design thinking is human-centered, which means…
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Power of Self-Growth for Professional Success

By Deshani Wickremasinghe In today’s fast-paced professional environment, the concept of growth is multifaceted, encompassing both work growth and self-growth. Each of these areas is crucial for a fulfilling career and a balanced life. This article delves into these two dimensions of growth, offering insights into how they intertwine and…
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Understanding Customer Satisfaction Survey (CSAT)

By Asanjay Fernando In the competitive landscape of today’s business world, understanding and measuring customer satisfaction is crucial for the long-term success of any organization. Customer Satisfaction (CSAT) is a metric that helps businesses gauge the level of satisfaction among their customers regarding the products or services they offer. By…
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Unleashing Your Writing Potential: The Art of Writing

By Mohamed Afzal Throughout the annals of human civilization, communication has been facilitated by a myriad of methodologies, among which writing stands as one of the most ancient and enduring. The art of conveying thoughts, ideas, and narratives through the written word is not only efficient but also possesses a…
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Creating Future – Proof APIs for an Integrated Web and Mobile Experience 

Session 23 of this month’s ‘The Podium’ delved into the critical topic of Creating Future-Proof APIs for an Integrated Web and Mobile Experience. Guiding this illuminating session were three esteemed speakers #atthelab Ravindu Lokumanna, a Tech Lead in Software Engineering, Navoda Sathsarani, a Senior Mobile Engineer and Dinuka Fernando, an…
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The Significance of Accessibility in Web Design for Visually Impaired Users

By Sewvandi Wickramasinghe Have you considered the importance of online accessibility and making your website inviting to all visitors, including those with disabilities or visual impairments? From the perspective of visually impaired users, Web Accessibility, also known as “Web A11y” (where “A11y” is a numeronym for “Accessibility”), necessitates creating and…
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