Top Emerging Tech Trends to Watch in 2022
2021 was a year marked by technical advancements. Advancements have shifted businesses towards a more automated and efficient approach and are paving the road for more connected enterprises with emerging technologies. This, however, is merely the beginning. The tech trends of 2022 are brimming with “old acquaintances”. Similarly, cutting-edge innovations will further impact our daily […]
Join the tech industry with zero experience
Everyone has varied motives for entering the IT business, whether they’re looking to escape a dead-end career, fascinated by the technology, or intrigued by the relaxed working culture the industry is renowned for. And it couldn’t have come at a better time. The industry is experiencing rapid growth due to increased demand for new IT […]
What are APIs and the applications that utilize it?
What is an API? n API is a set of programming codes that allows data to be exchanged between two or more software products. The terms of the data exchange are also included. The software that needs to access information or functionality from another software uses its API, which specifies the functionality that must be […]
What are APIs and the applications that utilize them?
What is an API? An API is a set of programming codes that allows data to be exchanged between two or more software products. The terms of the data exchange are also included. The software that needs to access information or functionality from another software uses its API, which specifies the functionality that must be […]
What is DevOps?
When Patrick Debois, in 2009, put forth the term DevOps, he wouldn’t have thought that the concept would go this far beyond just a theory that combines development and operations. DevOps can be termed as a collaborative and shared approach, undertaken by an organization’s application development and IT operations teams. In its literal sense, the word […]
Digital Transformation through AI-powered Customer Service
How AI-powered Customer Service can help Achieve Digital Transformation Remember the last time you had to call a call center to seek some assistance? Were you 100% satisfied? Have you felt frustrated getting directed through several extensions and meeting poor communicators? The condition could be similar to your own digital customers as well. That’s why […]
Blockchain Technology in the Telco Industry
IoT and blockchain technology are just entering the world of digital transformation. Businesses across industries are only beginning to adapt to such emerging technology and are still in the early stages of the learning curve. Innovation is expected to be ‘groundbreaking’ given its ability to connect the world and smart devices are the next stage […]
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Uresh Duminduwardena – The Digital Leader
Introducing Uresh Duminduwardena, the Vice President – Engineering, Platforms & Products: Digital Core #atthelab and a technology leader with over 19 years of experience. He is an industry professional and a researcher, a visiting lecturer, and the author of multiple IEEE publications and journals. Upon his graduation from the University of Colombo, Uresh spent two […]
AI and Telco’s
Artificial Intelligence (AI) is no longer considered an “emerging” technology as it is widely used across a variety of industries. May it be the banking and financial sector, industrial sector, the educational, the telecommunications sector, AI is being applied at an increasing rate, allowing businesses to improve the user experience (UX) for their customers. In […]