Sales Operation Centre

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The customer faces a business problem where the customer’s organization requires a system that is capable of capturing sales data and transforming it into valuable real-time insights.
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The system is to be used for sales monitoring purposes and to identify system and app performance.
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The engineering team at Axiata Digital Labs produced an efficient and straightforward method to capture, collate, analyze and visualize the necessary sales and app related data.
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The system was expected to deliver the following outcomes – analyze trends and anomalies and suggest feedback as sales are registered, instantly identify and escalate system issues to minimize business discontinuities and support the achievement of sales targets with real time data monitoring.

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