Top Emerging Tech Trends to Watch in 2022
2021 was a year marked by technical advancements. Advancements have shifted businesses towards a more automated and efficient approach and are paving the road for more connected enterprises with emerging technologies. This, however, is merely the beginning. The tech trends of 2022 are brimming with “old acquaintances”. Similarly, cutting-edge innovations will further impact our daily […]
Digital Transformation through AI-powered Customer Service
How AI-powered Customer Service can help Achieve Digital Transformation Remember the last time you had to call a call center to seek some assistance? Were you 100% satisfied? Have you felt frustrated getting directed through several extensions and meeting poor communicators? The condition could be similar to your own digital customers as well. That’s why […]
AI and Telco’s
Artificial Intelligence (AI) is no longer considered an “emerging” technology as it is widely used across a variety of industries. May it be the banking and financial sector, industrial sector, the educational, the telecommunications sector, AI is being applied at an increasing rate, allowing businesses to improve the user experience (UX) for their customers. In […]
AI – The future of the telco industry
The use of Artificial Intelligence (AI) is growing among businesses in the Information and Communication industries and beginning to conquer almost every sector. AI allows businesses to identify new growth opportunities, monetize existing data assets, and benefit from new revenue streams. AI is now beginning to create new standards across industries, accelerating the rate of […]
