Top Emerging Tech Trends to Watch in 2022
2021 was a year marked by technical advancements. Advancements have shifted businesses towards a more automated and efficient approach and are paving the road for more connected enterprises with emerging technologies. This, however, is merely the beginning. The tech trends of 2022 are brimming with “old acquaintances”. Similarly, cutting-edge innovations will further impact our daily […]
What are APIs and the applications that utilize them?
What is an API? An API is a set of programming codes that allows data to be exchanged between two or more software products. The terms of the data exchange are also included. The software that needs to access information or functionality from another software uses its API, which specifies the functionality that must be […]
Digital Transformation through AI-powered Customer Service
How AI-powered Customer Service can help Achieve Digital Transformation Remember the last time you had to call a call center to seek some assistance? Were you 100% satisfied? Have you felt frustrated getting directed through several extensions and meeting poor communicators? The condition could be similar to your own digital customers as well. That’s why […]
Blockchain Technology in the Telco Industry
IoT and blockchain technology are just entering the world of digital transformation. Businesses across industries are only beginning to adapt to such emerging technology and are still in the early stages of the learning curve. Innovation is expected to be ‘groundbreaking’ given its ability to connect the world and smart devices are the next stage […]
AI and Telco’s
Artificial Intelligence (AI) is no longer considered an “emerging” technology as it is widely used across a variety of industries. May it be the banking and financial sector, industrial sector, the educational, the telecommunications sector, AI is being applied at an increasing rate, allowing businesses to improve the user experience (UX) for their customers. In […]
5G – 5 Industries that will benefit
Internet speeds have increased exponentially with every new generation. Like all wireless generations, 5G is going to give businesses tremendous growth opportunities, with market predictions expected to reach USD 46.61 billion with revenue forecasted to reach USD 664.75 billion by 2028. 5G guarantees a 100x increase in internet speed by delivering up to 10 Gigabytes […]
AI – The future of the telco industry
The use of Artificial Intelligence (AI) is growing among businesses in the Information and Communication industries and beginning to conquer almost every sector. AI allows businesses to identify new growth opportunities, monetize existing data assets, and benefit from new revenue streams. AI is now beginning to create new standards across industries, accelerating the rate of […]
The Importance of Data Security
What is Data Security? The telecommunications industry is what keeps the world connected, from establishing communications between people and businesses to establishing location tracking to securing payments around the world, the telco industry has revolutionized what it means to be connected. Such an interconnect global landscape means that data use has expanded massively with businesses […]
IoT for Digital Transformation
The Internet of Things (IoT), is it just a hype or is it something real? The term “Internet of Things” was coined back in 1999 by Kevin Ashton and has come a long way since. We stop and focus on how IoT has emerged and how it can play a key role when implementing a […]
Cloud Computing for CSPs and Telcos – The Basics
Up until a few years ago, cloud computing for communication service providers (CSPs) and telcos were unheard of. However today, cloud computing is common phrase across industries, with enterprises investing heavily on infrastructure on site to store, access, analyze and interpret their data for future business improvements. Moving into the 21st century, we see an […]
