Introduction to Managed Services

Introduction to Managed Services Webinar

Session 6 of the all-new tech talk, ‘The Podium’ touched upon an interesting topic – managed services and was carried out by 2 of our very own architects, Kassapa Jayasinghe (Senior Principal Architect and Head of Managed Service Practice) & Yohan Peiris (Architect and CEG. Head for AMS). Managed services allow enterprises to scale up and benefit from their services and processes being managed by a set of experts. By outsourcing certain practices, the complete requirements for maintaining and anticipating the need for, a range of business processes and functions.

By outsourcing certain practices businesses can improve productivity through improved operations and reduced budgetary expenditures by eliminating the need to hire staff directly.

This Webinar will cover:

  • What managed services are
  • What are managed services made of?
  • The big players in the managed services industry
  • Who are managed services for?
  • The ADL managed services delivery model
  • The ADL managed services delivery structure
  • Service offerings from ADL
  • The skills the managed services team looks for
  • The benefits to you for joining the managed services team at ADL

Recommended For:

  • Project Managers
  • University students
  • IT enthusiasts
  • Managed services professionals
  • Product owners

Presented by

Kassapa Jayasinghe

Senior Principal Architect & Head of Practice – Managed Services

Your first speaker for the 6th session of ‘The Podium’ is Kassapa Jayasinghe. Kassapa is an industry professional and managed services expert and currently serving Axiata Digital Labs as a Senior Principal Architect while also heading the global Managed Services division.

Kassapa has over 16 years of experience in the IT industry with multi-cultural & overseas exposure. He holds an MBs in Business Studies from the University of Colombo, and completed his BSc in Information Technology at the Sri Lanka Institute of Information.

Yohan Peiris

Senior Architect & ‪Head of Competency Excellence – Managed Services

Your second speaker for this session was Yohan Peiris. Yohan has over 12 years of experience in the IT industry and is an Architect at ADL while also Heading the AMS division #atthelab. Similarly, Yohan is a passionate IT professional at ADL and holds a BSc from the University of Peradeniya and a Postgraduate Diploma in Informatics from the University of Edinburgh.

Yohan is also certified in technological applications such as:

  • Huawei Cloud
  • ITIL
  • PostgreSQL EDB