Technical Support and IT Outsourcing

We take care of your IT technical landscape.

 

Overview

ADL Managed Services guarantees seamless technical operations and process efficiency for your business, enabling enterprises and users to concentrate on their core objectives. Our services offer round-the-clock attention, employing a layered support structure (L1, L2, L3, L4) with a precision-driven SLA approach.

Why do clients choose ADL?

Choose ADL for Technical Support and IT Outsourcing; our Managed Services Solutions ensure uninterrupted business operations and heightened process efficiency. With round-the-clock support and a precision-driven SLA approach, we deliver reliable and streamlined technical solutions with industry best practices like ITIL, ISO, CMMi, etc.

Manage your IT environment effortlessly while directing your energy towards driving business growth.

ADL Managed Services offers partial or complete management of a client’s cloud resources, services and infrastructure including cloud migration services. We will make sure the optimized and secured cloud environment for enterprises.

24/7 Multi-Tier Support

L1-L4 layered structure ensures swift resolution for any issue, from basic troubleshooting to complex problem-solving.

SLA-Driven Service

Guarantees consistent performance and proactive management through defined service-level agreements.

Network Operations Center (NOC)

Continuous monitoring of applications, infrastructure, and services to maintain peak performance and address any interruptions.

Deployment & Infrastructure Setup

Expert implementation of applications and infrastructure, ensuring a secure and optimized environment.

Leave the tech to us, grow your business with confidence.

We handle the day-to-day operational tasks within a given application/platform, ensuring seamless execution of business functions through a combination of technical expertise and operational efficiency.

Find out what ADL can do for you on Technical Support and IT Outsourcing